FAQs


The easiest way to activate your service is to click Activation button. You will need the SIM number located on the back of your SIM card. (also, on plastic shell) Online process will guide you through the steps. Keep your SIM number available until your service has been fully activated.

Check our coverage map to verify service in your area. Please be aware that outside factors like terrain, building structures, weather, and other conditions may also interfere with the actual service available.

It depends on your device’s make and model. Check your phone’s instructions for the location of the SIM slot.

Most of our SIM cards are 3-in-1 that includes standard, micro, and nano sizes to fit all types of devices.


Skygo is the best communication solution provider for all types of international travelers, long or short term, and heavy or light data/voice users. We provide the most cost efficient and secure data connections wherever you travel.


No, we are digital only—no expensive real estate to maintain or rent to pay. That’s one big reason we can keep our costs down and pass the savings on to you!


1. Low costs
2. Best quality wireless connections


That’s the beauty of Skygo. In the USA, for example, it’s simply unlimited high speed data and voice.

Skygo is a wireless service provider with services offered through SIM cards. Just switch out the SIM card and presto!
Compatible devices include:
• Most unlocked, GSM-network phones
• Unlocked AT&T, T-Mobile, Cricket Wireless, Simple Mobile, Straight Talk and MetroPCS phones
• Most phones with a SIM card
In the USA, if you are still unsure if your phone will work with the Skygo service, visit www.willmyphonework.net. Once there, enter your phone’s brand and model, U.S. for country and, under “Carrier,” choose our partner company, T-Mobile.

Yes, you will be receiving a new US phone number as you activate the SIM.

We offer different shipping options depending on how urgently you need your new phone service.
Once your order has been shipped we will send you a tracking number, which you can track at www.usps.com.

Within the USA, 3 business days average to your designated address. Outside of the USA, 7 days or longer depending on logistic conditions of the designated country. You can also arrange to pick up your orders at the following major US international airport terminals: JFK (New York City), LAX (Los Angeles) & SFO (San Francisco).

Unlimited everything with high speed 4G LTE speed is always most desired. In the USA, Skygo offers no non-sense, simple, UNLIMITED VOICE & DATA on T-Mobile’s fast 4G LTE network.

Go to www.theskygo.com and click REFILL button and follow simple steps. Extended service dates will be in effect within 3 ~ 5 hours.

Unfortunately, there are no returns. This is due to the highly competitive rates that we offer.